Customer Support Rep Must Speak Spanish Job In Remote

Customer Support Rep (must speak Spanish)

Employer est.:$18.00 – $20.00 Per Hour

Who We Are

FinditParts () is an online distributor of heavy duty truck parts and we are looking for a motivated, hardworking individual to join our team! We want someone with a passion for customer service and experience in a call-center or e-commerce environment.

Our Values

We look for these five characteristics for all our new team members:

* HONESTY – Free of deceit and untruthfulness, sincere
* CREATIVITY – The use of imagination and original ideas to solve problems
* HARD WORK – Combining creativity, the steadfast and diligence approach to success
* EXCELLENCE – The quality of being outstanding and extremely good in all that you do
* POSITIVE ATTITUDE – The ability to approach any problem or adverse situation with a can-do mentality; the ability to engage in a friendly, kind manner with anyone in your work sphere

Key Responsibilities.

* Guide and process customer orders and inquiries via phone
* Solve customer problems and find the best possible solutions
* Inbound/Outbound calls with customers and suppliers.
* Provide knowledgeable answers to questions about products, pricing and availability.
* Open to accept different job tasks and not limited to the above described.

To be successful in this position you must:

* Bilingual (English / Spanish) – 100% fluent in both verbal and written forms.
* Have excellent written and verbal communication skills
* Computer skills and ability to navigate multiple applications
* Must have 1+ years of customer service experience, preferably in a call center
* Have experience handling a high volume workflow
* Thrive in a fast-paced environment with coaching support

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Schedule:

Supplemental pay types:

Experience:

* Customer service: 3 years (Required)

Language:

Work Location: Remote

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